By using this website you agree to the following Terms and Conditions.

1. Introduction

The Portuguese School, hereinafter referred to as the “Website Owner” – including subsidiaries and affiliates (“Website” or “Website Owner” or “we” or “us” or “our,” and including but not limited to the URL and websites https://www.theportugueseschool.co.uk provides the information contained on this website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy, and any other relevant terms and conditions, policies, and notices which may be applicable to a specific section or module of this website.

2. Information on the Website

While every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider makes any representations or warranties, whether express, implied in law, or residual, as to the sequence, accuracy, completeness, or reliability of the information, opinions, and share price information, research information, data, and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) (“information”) and shall not be bound in any manner by any information contained on the website. The Website Owner reserves the right at any time to change or discontinue without notice any aspect or feature of this website and its terms and conditions. No information shall be construed as advice, and information is offered for informational purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission on this site, please let us know.

3. Trade Marks

The trademarks, names, logos, and service marks (collectively “trade marks”) displayed on this website are registered and unregistered trademarks of the Website Owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the Website Owner.

4. External Links

External links may be provided for your convenience, but they are beyond the control of the Website Owner, and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links, you must refer to that external website’s terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please contact us if you would like to link to this website or would like to request a link to your website.

5. Public Forums and User Submissions

The Website Owner of this Website is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed, or approved by the Website Owner of this Website. The Website Owner reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion, that you are or there is the likelihood that you may, including but not limited to –

5.1 Defame, abuse, harass, stalk, threaten, or otherwise violate the rights of other users or any third parties;

5.2 Publish a post, distribute, or disseminate any defamatory, obscene, indecent, or unlawful material or information;

5.3 Post or upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website Owner’s and/or a third party’s computer system and/or network;

5.4 Violate any copyright, trademark, other applicable United States or international laws, or intellectual property rights of the Website Owner or any other third party;

5.5 Submit content containing marketing or promotional material which is intended to solicit business.

6. Specific Use

You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic, or violates any applicable law, and you hereby indemnify the Website Owner against any loss, liability, damage, or expense of whatever nature, which the Website Owner or any third party may suffer, which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

7. Email & Personal Information

Your email and personal information will not be sold or shared with any 3rd parties. Upon signing up on the site – for a paid class or free trial class – your email and contact information will be stored in our system. This contact information will be used to contact you with regards to the scheduling of classes, general correspondence from The Portuguese School staff, and to inform you of promotions being offered by The Portuguese School.

8. Data Collection & GDPR Compliance

By signing up for a trial class or creating an account with us, you consent to us gathering certain information about you, in order to process your order. This may include (but is not exclusively limited to) information such as your full name and email address (so we can update you about your classes), your IP address (this is securely collected by our payment system so that we can validate your payment information and prevent fraudulent orders), and the order will be added to your purchase history, which we also retain, in order to be able to help with inquiries and see which customers have ordered in the past.

For the purposes of placing your order, we use a secure third-party payment provider who will securely handle transaction information (our website is secure to the highest level of PCI Compliance via PayPal and Stripe, two of the world’s most secure, best-known, and most reliable payment systems). If you place an order for a trial lesson and create an account, you will be opting into marketing communications, or, if you sign up for our email list via our website, we may use this information to process your order (if you’ve processed an order), to contact you about an order, or to notify you about appropriate company information such as newsletters, sales, updates, news information, etc. You may opt-out of these communications at any time, either by contacting us or by clicking the “Unsubscribe” link in the email. We use a secure, third-party email provider to store and manage email subscription information.

You may request for us to delete your customer information at any time, by contacting us. We will carry out this request within 30 calendar days.

9. Warranties

The Website Owner makes no warranties, representations, statements, or guarantees (whether express, implied in law, or residual) regarding the website, the information contained on the website, your or your company’s personal information, or material and information transmitted over our system.

9.1. Disclaimer of liability for all our Online Classes.

The Website Owner of the Website shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect, or consequential), personal injury, or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm, or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury, or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any class price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption or termination thereof.

9.2. Disclaimer of liability for 3rd Party Applications, Websites & Hardware.

Partaking in the services offered by this Website may require the use of some 3rd party software & websites, including but not limited to Skype, Google Hangouts, Facetime, Zoom, or external educational websites, as well as the use of 3rd party video camera and microphone devices. This Website and the Website Owners are not responsible for the updating or maintenance of any of the 3rd party systems used. These 3rd Party Applications & Hardware may have their own terms and conditions of use and privacy policies, and your use of these 3rd Party Applications & Hardware will be governed by and subject to such terms and conditions and privacy policies. You understand and agree that this Website does not endorse and is not responsible or liable for the behavior, features, content, or misuse of any Third-Party Application.

10. Teacher Relationship to this Website

All teachers listed on this Website are independent contractors and may also provide services for other businesses. This Website is not legally liable for the actions taken by the independent contractors. If you would like to report any inappropriate action taken by one of the independent contractors on this Website, please contact us at hello@theportugueseschool.co.uk.

11. Pay-As-You-Go Plans

These policies apply to the Pay-As-You-Go classes for one-on-one classes.

(i) Classes can be scheduled with 24-hour notice or more.

(ii) Classes can be cancelled with 24-hour notice or more at no charge. If they are cancelled with shorter notice, the class will be billed.

(iii) Classes can be scheduled up to 8 weeks in advance.

(iv) Refunded hours will be calculated by billing for the hours taken as outlined on our costs page. This means if you buy 50 hours and get the hourly price for 50 hours, but then ask for a refund after 10 hours, you will be billed at the 10-hour price and refunded the remaining.

12. Bulk Plans

These policies apply to all bulk packages, including but not limited to Unlimited Portuguese Program, The Guaranteed Fluency Program, The Guaranteed Conversational Program, and The Zero to Conversational packages:

(i) Lessons are limited to 4 hours a day.

(ii) Classes can be scheduled up to 2 weeks in advance.

(iii) Unlimited Portuguese packages cannot be transferred to other people.

The package users are required to adhere to the following ‘Fair Usage Policy’ criteria:

• A maximum of 8 hours of classes (total) can be scheduled in advance.
• Classes must be spent learning Portuguese with the teacher following our curriculum or classes to complement the curriculum.
• Existing scheduled classes will be cancelled following 2 consecutive no-shows/missed classes. They can be rescheduled again as needed following their cancellation.

Unlimited Portuguese

Additional terms for our Unlimited Portuguese program:

• Classes can be taken for 365 days after the enrolment day.
• If a refund is requested, the classes already taken will be billed at full price based on our highest hourly price, and the remaining will be refunded within 30 days.

Zero to Conversational Portuguese

Additional terms for our Zero to Conversational programs:

• Classes can be taken for 120 days after the enrollment day.
• If a refund is requested, the classes already taken will be billed at full price based on our highest hourly price, and the remaining will be refunded within 30 days.

13. Group Lessons

These policies apply to all group lessons, including but not limited to Group Grammar lessons and Group Conversational lessons:

(i) Group lessons will be limited to 6 students per lesson max.

(ii) Each class will take between 30-90 minutes depending on the topic. Class length will be specified on the class registration form.

(iii) Group classes can be booked up to 2 weeks in advance.

(iv) If a student misses 2 classes in a row with no notice, all future classes will be canceled in the system. They can be rescheduled again.

(v) Classes may be recorded and shared with the students so they can go back and watch the classes. These recordings cannot be shared by the student with any outside party. Doing so will result in immediate termination of the subscription and may lead to legal action taken against the violator.

14. Complaints

We operate a complaints handling procedure that we will use to try to resolve disputes when they first arise: Please let us know if you have any complaints or comments by contacting us.

15. License

15.1 You are granted a limited license to access and use the website only for your personal, non-commercial use.

15.2 The license does not allow you to resell the website or its content (including but not limited to classes or teacher materials).

15.3 The license does not allow you to download or modify the website or its content (except caching or as necessary to view content).

15.4 The license does not allow you to reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit the website or any of its content for any commercial purpose without our express written consent.

15.5 You must not use the website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way that is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

15.6 You must not use the website to copy, store, host, transmit, send, use, publish, or distribute any material that consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software.

15.7 You must not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction, and data harvesting) on or in relation to the website without our express written consent.

15.8 You must not use the website to transmit or send unsolicited commercial communications.

15.9 You must not use the website for any purposes related to marketing without our express written consent.

16. Cookies

This website may use cookies to better the user experience while visiting the website. Where applicable, this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device.

17. Copyright

All intellectual property rights, including copyright, in the content displayed on this website, belong to the Website Owner and/or the designated third-party content providers. By continuing to use the site, you agree to respect the copyright and all other intellectual property rights of the Website Owner and/or the designated third-party content providers.

18. Disputes

All disputes will be handled in the European Union. In the event of a legal dispute arising from this agreement, it will be handled in the European Union. The governing law and jurisdiction for disputes shall be the United Kingdom or the country where the The Portuguese School owns the servers. The contract will be governed by the laws of England and Wales. The European Union courts shall have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these terms and conditions. You and the Website Owner agree to submit to the exclusive jurisdiction of the courts of the United Kingdom and the European Union.

19. Miscellaneous

19.1 You accept that the Website Owner has the right to change the content or technical specifications of any aspect of the website at any time at the Website Owner’s sole discretion. You further accept that such changes may result in your being unable to access the website.

19.2 If any of these terms and conditions should be determined to be invalid, illegal, or unenforceable for any reason by any court of competent jurisdiction, then such term or condition shall be severed and the remaining terms and conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

19.3 If you do not agree with any of the above terms and conditions, you must leave the Website immediately.

19.4 If you require further information about the Website Owner or have any suggestions, please contact us.

20. General

If you have any questions, comments, or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices, or the way in which we are handling your personal information please contact us. Contacting us If you have any questions about these terms and conditions, the practices of this site, or your dealings with this site, please contact us at:

hello@theportugueseschool.co.uk