FAQ
Do you have any questions?
What is "The Portuguese School"?
The Portuguese School is a specialized tutoring business offering high-quality Portuguese language lessons. We provide both Brazilian and European Portuguese language courses to help you achieve your language learning goals.
Who are the tutors at The Portuguese School?
Our tutors are highly qualified and native speakers of Portuguese. They have extensive experience in teaching Portuguese to students of all levels and backgrounds. Rest assured, you'll receive expert guidance to excel in your language journey.
What types of Portuguese do you offer: Brazilian or European?
We offer lessons in both Brazilian and European Portuguese. You can choose the dialect that best suits your needs or interests. Our tutors are well-versed in both variants, ensuring a tailored learning experience.
How do I get started with lessons?
Getting started is easy! Simply visit our "Free Trial" page and fill out the enrolment form. We'll contact you to discuss your goals and arrange a suitable lesson plan.
Can I schedule lessons at a convenient time for me?
Yes, absolutely! We understand the importance of flexibility. You can schedule lessons at a time that suits you best. Our tutors will do their best to accommodate your schedule.
What materials do I need for the lessons?
You'll need a stable internet connection, a computer or mobile device, and any required textbooks or materials specified by your tutor. We'll provide guidance on materials during the enrollment process.
How much do lessons cost?
Our pricing varies depending on the type of lesson (individual or group) and the duration. Please visit our "Lessons" page for detailed information on our competitive rates.
Do you offer group lessons?
Yes, we offer group lessons for those who prefer to learn in a collaborative environment. Group lessons are a cost-effective way to learn Portuguese and practice with fellow students.
Is there a trial lesson available?
Yes, we offer a trial lesson for new students. It's a great way to get a feel for our teaching style and ensure it aligns with your learning objectives. Contact us to schedule your trial lesson.
How can I contact The Portuguese School for further inquiries?
You can reach out to us through our "Contact Us" page. We're here to answer any additional questions you may have and provide further assistance.
At The Portuguese School, we are dedicated to helping you succeed in your Portuguese language journey. If you have any other questions or concerns, don't hesitate to get in touch with us. We look forward to assisting you in your language learning adventure!
What should I do if I anticipate being late for my lesson at The Portuguese School? How long will my tutor wait for me?
Please notify your tutor as soon as you realize you will be running late. You can contact your tutor through Skype or use our preferred communication channels to send a message.
To ensure a smooth learning experience, our tutors are required to wait for 15 minutes from the scheduled start time of your class for you to connect on Skype.
Paid Classes: If, after the 15-minute grace period, you have not connected to Skype to start the class, it will be treated as having been taken, and you will be charged in full for the lesson.
Trial Classes: For trial classes, if you do not connect within the 15-minute grace period, your tutor will mark you as a No Show.
We encourage punctuality to make the most of your learning time and to respect the schedules of both you and your tutor. If you anticipate being late, please communicate with your tutor as soon as possible to make appropriate arrangements.
What happens if I experience connectivity issues during my lesson with The Portuguese School?
At The Portuguese School, we understand that technical problems can occasionally disrupt your lessons. Here's how we handle connectivity issues:
1. Class Cancellation due to Uncontrollable Technical Problems:
- In the event of class cancellation caused by uncontrollable technical problems like weather-related issues or power outages, we will reschedule the class for a mutually convenient time. You will not be charged for the missed class, and we are committed to helping you make up for the lost time.
- If connectivity issues occur after a portion of the class has taken place, for example, 30 minutes into the session, we will charge for the time already spent on the lesson, and the remaining portion will be rescheduled. This approach ensures fairness for both you and your tutor.
How are payments made for lessons at The Portuguese School?
Payments for lessons at The Portuguese School can be conveniently made using the following methods:
1. Credit Card: We accept payments via major credit cards, making it easy and secure for you to pay for your lessons.
2. PayPal: If you prefer using PayPal for your payments, you can do so as well. PayPal offers a trusted and widely used payment platform for your convenience.